FAQ

Maxi Cab Service operates 24/7 all day, every day. Are you needing a ride home from the city at 3am  after a big night out? No problem! Call us on 0483 027 583 and without hesitation, one of our friendly drivers will be right there to make sure you get home safely.

Maxi Cab Service is here for you every hour of the day and night. Pre-book online, call 0483 027 583 or email us at info@maxicabservice.com.au. It’s as easy as ABC! We will have a taxi sent to you shortly after you book. But we do advise you to book early so that we can accommodate your needs and provide you with a vehicle that meets your requirements.

Our friendly and helpful customer service team will walk you through the booking process and can offer suggestions regarding times if you are arriving at or departing from either Melbourne or Avalon Airport.

We certainly do! Are you holidaying around Melbourne but aren’t too keen travelling on public
transport? Book with us, and for a highly competitive price, we will drive you safely to your
destination. No need to worry about us wasting your time or money either. Maxi Cab Service will
take you on the most direct route unless you indicate your preference for an alternative route.

We can drive you home, to the CBD, Melbourne and Avalon Airports or anywhere else in Melbourne
you would like to go.

With Maxi Cab Service you can book up to 11 passengers. This is perfect if you are going out for the night with friends. You can all ride together without having to worry about booking multiple taxis or travelling on public transport. And the bonus for booking our ever-popular maxi taxi? You can share the cost with your friends, so not only do your friends benefit but you do too.

We will always help you with your bags and luggage as well. If you require wheelchair accessibility our maxi cabs will accommodate your needs and take you where you want to go. Just let us know if you need wheelchair access when booking.

Our maxi cabs are spacious, clean and comfortable – the perfect option if you are travelling with a group of friends, or to or from the airport.

Yes. All fares are calculated on the meter. But we also run on a set price, which is perfect if you need to split your fare with your friends. If you want to work out your fare in advance, calculate it using this link. 

We have found that people prefer the set pricing option because it allows them to plan their trip right down to the finest detail. 

Contact us if you would like a free quote by calling us on 0483 027 583, emailing us at info@maxicabservice.com.au, or by filling in the form on our website.

As Maxi Cab Service has a large range of vehicles, we can provide you with a wheelchair accessible maxi taxi. All cabs are the latest models, clean and well-maintained. We guarantee an enjoyable and comfortable ride with us.

Payments can made using card or cash, although card payments attract additional charges. We accept Visa, Mastercard, American Express, Diners Club, Cabcharge and Motorpass.

Courtesy, efficiency and cleanliness are what we live by at Maxi Cab Service. We believe in giving you the service you deserve. Not only are our drivers fully trained, well-groomed and good communicators, but they have exceptional knowledge of Melbourne metropolitan areas, the CBD and Melbourne’s hotels and airports.

As the customer is always our priority, we keep you informed about possible delays and always take the most efficient routes to get you to your destination. And we treat our cars like we do our passengers – with optimal respect. We ensure our cabs are cleaned between passengers and we can promise you a comfortable and smooth ride. Whether you are travelling to or from the airport or are out for a night on the town, we have you covered. All you need to do is sit back and enjoy the ride.

Absolutely! We have a range of baby and child seats available. Just let us know before the trip and we will install the seat that suits your child’s age and requirements. There is no need to travel without your baby when you book with Maxi Cab Service.

Family holidays always means there is a lot of luggage. And we know lots of large suitcases are not going to fit into your average sized cab. That’s where our maxi taxis spring into action. They have ample space for extra luggage. Our drivers will go that extra mile to make you feel comfortable and carefree on your journey.

Yes, we do. Say you need an urgent parcel delivered to its destination that same day, Maxi Cab Service will take care of it for you. Book the job with us and we guarantee your parcel will be transported directly to its destination.

Our team will have you travelling to your destination in style in our latest and thoroughly cleaned vehicles. Our professional drivers provide reliable and economical transportation across the city.

We operate 24 hours a day, seven days a week and can accommodate special events, including weddings, private tours, and more.